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Lexy Sylver: Welcome to my Playground

Privacy and Security Policy for Lexi Sylver.com

Effective Date: May 2013

Your secrets are safe with me.

I understand the need for your personal info to stay secure, and that's what will happen whenever you navigate or shop on my website. You can see my privacy and security policy below. If you don't fully agree with this policy, please don't use my website. If you have questions about the security of your personal information, you can also contact me.

Les Modes Ancora, Inc. is the parent company of LexiSylver.com. Les Modes Ancora, Inc. (also referred to as “we,” “us,” “LexiSylver.com”) fully comprehends the need to protect your personal information. This Privacy Policy (referred to here as “Policy”) outlines our practices in the collection and use of information on this website, located at www.LexiSylver.com (referred to here as the “Site”). By using our Site, or obtaining any product or service on our Site, you agree to the limited collection of information as described in this Policy. If you do not agree to this Policy, please do not access or use this Site. The Effective Date at the top of this page indicates the most recent revision to our Policy (to account for changes in techology, etc.).

LexiSylver.com collects two types of basic information when you visit.

First, we collect non-personally identifiable information. This is general information that cannot be traced to individuals and contains no personalized data (e.g. which pages of the Site were visited, the order in which they were visited and which links on the site were clicked by visitors, among other things). Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor’s Internet Service Provider and the general geographic location of the visitor’s point of connectivity. We then use this information in making modifications and improvements to the site to provide you the user with both a smoother and more efficient shopping experience.

We also use non-invasive "cookies" and other tracking technologies to collect non-personally identifiable information which we then use to provide you with an easier shopping experience. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. These cookies do not track other websites you might visit and they do not plant malware on your computer. Our non-invasive cookies simply make it possible for us to recognize your browser once you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. If you are uncomfortable with the cookies on your computer, you can always remove them by accessing the options menu of your browser. Please refer to your browser’s help menu for more specific directions if needed.

Second, we collect personally identifiable information as needed to provide you with requested services and to process any order you might place. In general, our Site uses an order form, a registration form and a catalog request form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information, such as your name, email address, physical address and telephone number to receive the requested service.

Further, when you use the Site to purchase a product or service as a gift, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient so that we can deliver the gift to them if requested.

1 - Non-personally identifiable information

LexiSylver.com uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site.

We also might share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers to help them provide similar services.

2 - Personally identifiable information

LexiSylver.com uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers.

Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud.

You may, from time to time, receive information from us regarding new features, new products and services and special offers Lexi Sylver thinks you'll find valuable. If you'd like to opt out of receiving future marketing-related mailings from LexiSylver.com, unsubscribe at any time by clicking the “Unsubscribe” link at the bottom footer of the newsletter.

LexiSylver.com also may use your personally identifiable information to "pre-populate" forms that are used by the Site to facilitate transactions with us and save you from entering every data field on the checkout.

Special instances when we might use personally identifiable information are discussed below.

Gift Recipients

As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients and remind you of upcoming gift-giving occasions. We do not sell or rent any personally identifiable information that you provide to us regarding such persons, but gift recipients may, from time to time, receive offers from us via e-mailings regarding new features, new products and services and special offers we think they will find of interest. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related mailings from us, as discussed in the section below.

Service Providers

We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services and is limited to the intended purpose only.

Further, we may use selected reputable third parties for marketing, targeting and analysis purposes. Some of these third parties may be given access to some, or all, of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services. To the extent that we provide your personally identifiable information to such third parties, we restrict their ability to use such information for their own marketing purposes to the best of our abilities; however, we cannot be responsible for the privacy policies or practices of such third parties.

We do not disclose an individual customer's personally identifiable information to third parties for third-party direct marketing purposes if we have received and processed a request from that customer not to have his or her personal information shared for this purpose. You may submit this type of opt-out request by email or to the following mailing address: Les Modes Ancora, Inc., 3767 Thimens Suite #206, Montreal, Quebec, H4R 1W4, Canada. In addition, we also allow you to decide whether you want to receive further marketing information from us. If you do not want LexiSylver.com to send you announcements or special offers by email, please Click Here to contact us.

LexiSylver.com sometimes administers online surveys in connection with the Site in which we ask you for demographic information and opinions. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers.

LexiSylver.com may send to you periodic announcements regarding status updates, service changes concerning the Site and other administrative matters.

Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of LexiSylver.com, our customers or others, and as otherwise permitted or required by law as regards to these special cases.

Emails from LexiSylver.com may contain links to other Internet websites or social media platforms, such as Facebook and Twitter, among others, which are not owned or operated by Lexi Sylver.com or Les Modes Ancora, Inc. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites to ensure a safe browsing experience.

LexiSylver.com seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and LexiSylver.com’s servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk, but please remember that these risks can be minimized by using responsible browsing habits such as the use of anti-virus software and similar protection measures.

If you have signed up for an account with LexiSylver.com, you may update your mailing address, email address, name changes or telephone number by visiting the homepage and clicking "log in" located at the top of the page. After signing in, you can access this personal information by clicking "my account" located at the top of the page. This takes you to a page with your account information and preferences. Please take the time to make sure your information is accurate for timely delivery as well as keeping your mailing preferences updated.

If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, you can mail us at:

Customer Service, Les Modes Ancora, Inc., 3767 Thimens, Suite #206, Montreal, Quebec, H4R 1W4, Canada

Or, call 514-337-4245, or email us at customerservice@lexisylver.com.

Purchasing on LexiSylver.com is a safe and enjoyable experience.

This site is secure from others stealing your credit card information, because we currently process all transactions via PayPal. You do NOT need to have a PayPal account, nor to log into PayPal to pay for your order; simply continue as Guest if you prefer. Your credit card and personal information are code-encrypted for security by PayPal. Please click here to verify PayPal's privacy and security policies. While we may store personal information like your name and/or mailing address for our records, things like your credit card number will not be stored by us.

To make sure your order is secure, look for a little key icon or padlock symbol at the bottom of the web browser window, or in the web address bar at the top of your browser (where the URL is located, e.g. http://www.lexisylver.com/. If the key is solid, not broken, and the padlock is locked, not open, then you're on a secure page and it's safe to enter your personal information.

Please note that this padlock or key symbol will not appear when you are simply navigating the Site or adding products to your cart. Look for this symbol only when you are at the point of entering your name, address and personal identifiers at checkout on PayPal.

Registering For and Logging Into Your Account

At LexiSylver.com, you are able to register for a free account to enjoy features like your WishList, write reviews, verify your order status, see previous orders, manage your newsletter subscription, edit your personal information like mailing address, and more. We are always looking for new ways to make your visits even more pleasurable, so we may periodically incorporate new features for the benefit of our registered users. Take a peek at some of the FAQ below about the current features for registered members.

What can I do with my account on LexiSylver.com?

Create a Wish List

Check your order status

View your order history

Manage Newsletter Subscriptions

Edit personal information

I'm going to keep adding new and sexy features for all registered members so you can enjoy exclusive goodies, so stay tuned.

What can I do with a Wishlist?

Your wishlist is where you can store items you want as gifts and share your list with your lover or your friends (e.g. birthday, bridal shower, bachelorette party, etc.). Also, it's for goodies you want to treat yourself to, but don't want to purchase just yet. Your wishlists remain private (for your eyes only) unless you choose to share them.

You can add or remove items on your wishlist as you please or share your list with your friends or partner.

Occasionally, you may notice that an item from your wishlist is no longer there; this may be because this item is no longer available on LexiSylver.com.

How can I check my order status?

Log in to your account on LexiSylver.com by clicking Log In at the top right-hand corner of the Lexi Sylver website (in the header area). On the right-hand side of the dashboard area, click My Order Status. For more information about delivery times and other shipping and handling inquiries, click here.